Exchange and Return Policy
Terms and Conditions:
Introduction:
Welcome to Solia - your ultimate destination for timeless elegance. By using our website, you agree to the following terms and conditions:
Products and Prices:
All product information, including descriptions and prices, is clearly and transparently displayed.
Prices include applicable taxes and fees.
Solia reserves the right to modify products, services, or prices at any time without prior notice.
Payment:
Orders are carefully processed and shipped within a maximum of 5 business days from the order confirmation date.
Accepted payment methods include:
Bank and credit cards
Secure online payment gateways
Delivery:
Delivery within the Kingdom of Saudi Arabia is within a maximum of 30 business days.
While we strive to meet delivery deadlines, delays may occur due to international suppliers, customs, or logistical conditions beyond our control.
The customer will be notified in advance of any anticipated delays.
Return and Refund Policy:
Return requests are accepted within 7 days of receiving the order.
Products must be unused, in their original condition, and in their original packaging.
After approval, the refund will be issued within 7 to 14 business days,
according to the payment provider"s procedures.
Note:
No returns will be accepted after 7 days from the date of receipt.